Support Articles

Getting started - Mammotion Mowers
Unbox your robotIn the box you should have a robot,...






How to fix lifting mechanism error
Step by step troubleshooting for fixing the lifting mechanism error...

How to fix cutting motor overload errors
Step by step troubleshooting of motor overload error on a...

How to tell if your internet is 2.4Ghz or 5Ghz
Most smart-home devices only connect to a 2.4Ghz network,...


Where should you place for your robot vacuum base station / charging dock?
We often have questions asking “why is my robot spinning...

Roborock not auto-emptying dust-bin successfully
If your Roborock vacuum has an auto-empty or Ultra dock...

How to delete no-go zones and channels – Mammotion App
Since the launch of the new Mammotion app, it’s not...

How to relocate Luba charging dock
If you have moved your Luba’s charging station, or your...

How to change the cutting angle – Mammotion Luba app
By default, the Luba robot mower will automatically cut the...