The Pet Owners'
Ultimate Robot Vacuum Guide 2022
A robot vacuum is the most essential tool in any
pet owners home. But which do I choose?
Omni vs Ultra
Battle of the best hybrids
The Ecovacs X1 Omni and the Roborock S7 MaxV Ultra both vacuum, mop,
refill their water and even wash themselves. But which do I choose?
Ecovacs X1 Plus
Latest Release
5,000 pascals of suction, an auto-empty empty base, and a scrubbing mop.
The Kiwi robot vacuum experts.
With service that knocks your socks off.
30 days to play
Don't love it? Send it back for a full refund.
Local Support
Kiwi robot experts. No more international call centres.
Free shipping
Free shipping nationwide on orders over $199.
Buy now, pay later
Get up to 18 months interest-free on Q Card or GEM Visa.
Official Partners of...
New Zealand's largest robot vacuum range
All our robots come with a 12 month manufacturers warranty plus Robomate's local tech support.
Reviews
Awesome experience to shop with.On time delivery. AAA+ Support services..Highly recommended
Sudhakar Jha
05:53 04 Aug 22
Bought ECOVACS T9 from them. Received very professional service from Lachlan. All questions explained in detail. Great experience and recommended to all.
Leon Wang
05:22 04 Aug 22
LOVE my Roborock S7 maxv,the carpet looks so good and the tiles have never looked so clean.The best part is being able to send her off to do a spot clean wherever and whenever I want.Best birthday present ever to myself!
Kirsty Bremner
09:29 31 Jul 22
Excellent after sales service when my T9+ got an alternative personality. It was a faulty laser thingy and I got a replacement with no hassle – great service
David Skinner
21:23 29 Jul 22
Seriously the best customer service ever!!
Lisa Fort
00:45 21 Jul 22
Amazing customer service since first contact. I’ve been using and recommending it to all my friends, who are happy too!I had a small technical problem, and they were so prompt and friendly in resolving the problem with the warranty. Really recommend.
Flavio Stadnik
23:22 17 Jul 22
Amazing customer service since first contact. I’ve been using and recommending it to all my friends, who are happy too!
I had a small technical problem, and they were so prompt and friendly in resolving the problem with the warranty. Really recommend.
I had a small technical problem, and they were so prompt and friendly in resolving the problem with the warranty. Really recommend.
Flavio Stadnik
23:20 17 Jul 22
Outstanding customer service provided by Lachlan and the team.The original robot we purchased was not suitable for all of the husky hair on our carpet so Lachlan arranged for the return of the robot and sent a different model for us to try out the same day.The roomba S9+ that we finally settled on does an amazing job of picking up all of the husky hair.The return process was super easy and enabled us to find the perfect vacuum. They also offer competitive pricing with the bigger retailers but are significantly easier to deal with.
Jillian Edwards
01:06 10 Jul 22
I can’t recommend these guys enough. Excellent service, quick delivery, the communication was great and the after-sale service was awesome. If you’re looking to purchase a robot vacuum, you can’t go wrong with Robomate.
Chris Tarpey
23:41 27 Jun 22
Awesome products and customer service, every question I had was answered quickly. My robot vacuum has saved me from my least favourite chore – it’s so smart and my floors have never been cleaner.
Erin Gourley
09:32 10 Jun 22
Robomate were so easy to deal with when I purchased my Robovac. They were very friendly and they’re offer to help with any queries or issues after purchasing made everything that much easier. Love my DEEBOT – we named it R2DEEBOT 🙂 if you have thought about buying a Robovac but haven’t yet, I hope this helps you to decide.
Kirsty Ann Murray
18:50 18 May 22
Amazing service – very quick turnaround and the stuff that wasn’t in stock was dispatched at no extra cost within a fortnight. Just wish I’d bought the vac from these guys in the first place.😀
Gavin Buchanan
23:55 15 May 22
Decided the S7+ was best option for our home, the map & vacuum function clinched the deal. Lousia & Lachlan were amazing to deal with, from the intial enquiry, to finalising the WiFi setup, highly recommend Robomate and definately recommend the Roborock S7 Plus….it evens self empties!!
Mike Gilligan
01:09 11 May 22
Amazing service, amazing product! Thanks team
kent simmons
03:14 15 Apr 22
I am normally a big fan of an alterntive supplier when it comes to techy stuff and been super loyal for yeard, but after dealing with Robomate on 2 diffferent occasions before the purchase, i have to say these guys are amazing, informative, knows what they are doing and more importantly Super Helpful! So now i am going with themEdit: the roborock s7 plus and the team here is so great i just bought another as birthday gift for mum!
Cy
00:08 31 Mar 22
10 out of 5 stars!! Have had amazing amazing service from Robomate, from selecting the product to setting it up etc. But the true test of good service is when things don’t go well. The robot vacuum we bought had some issues and we decided to return it. Loisa from Robomate made the return process effortless and the refund came through as soon as they received the product!! I genuinely can’t remember the last time I had such a wonderful retail service experience and would HIGHLY HIGHLY RECOMMEND this kiwi business!!!
Sumaira Franicevic
23:53 16 Mar 22
100% recommend these guys, super quick to respond and very quick on the shipping
Corey Davis
03:38 10 Mar 22
These guys are the best. Great range of products and so very knowledgeable about them. We figured out that the Roborock S7+ was the one for me and it has worked flawlessly. I am more than happy to recommend this company and product to anyone.
Richard Hensby
21:41 16 Feb 22
My S7+ has landed. The unboxing was a delight and loved the Robomate Sox- nice touch.Loving my Robo you Rock.
Carl Rayner
03:35 03 Feb 22
Just picked up a new Roborok S7 with the auto-unloading dock. I asked some questions before buying via the live chat on the website. Got immediate response even though it was well after office hours. Lots of advice given before and even during pick up and great pro-active after sales follow up to ensure all is going well.Keep up the great work guys. Really great experience 👍
David Allen
10:38 20 Jan 22
Purchased the Roborock s7 plus some months ago and its a real life changer, being lazy and time consuming I would mop the timber floors one a month, now I just turn on the roborock , leave the house and the floor is all sqeaky clean by the time I get home. Im amazed at how well the moping function works. My biggest regret – I didnt purchase it earlier, thanks to Robomate for suggesting this unit. and thanks to Lachlan for the free delivery service.
Ulli Hoppenjans
23:15 13 Jan 22
I’ve always thought that a robot vacuum was a bit of a luxury but after having one – I cannot live without them. We have had a different branded one for the past year and recently decided to updgrade. I made contact with Robomate on New Years Eve and they talked me through all the options, patiently listened to my questions, and really listened to what would work for me. On top of that, they dropped the vacuum to my place knowing that I was without a vacuum and had two kids, pets, and it was going to be public holidays so the couriers weren’t running! Amazing service!The vacuum is phenomenal compared to my previous vac that I thought was good. After care follow-up has been great and cannot recommend Robomate or their vacuums enough. If you’re on the fence about a robot vacuum, I would encourage you to get one and these are the guys to deal with! Even my gumpy, reluctant to get a vacuum husband has agreed that the vacuum and the service was great!
Liesje Donkin
20:13 11 Jan 22
10/10 customer service and great product. We were very close to purchasing from a larger/ more well known supplier, but the Robomate customer service tops any other online purchase I can think of. Great communication and backup. The T9+ we purchased is a life changer, with young children it deals with all the frequent mess they make.
Tim Martin
01:33 09 Jan 22
Simply best purchase I’ve made for my both my well-being and my home! (T9 Deebot). Who knew something could mop & vacuum at the same time?! Genius. The Robomate team are always so friendly, super fast to respond to any queries and the delivery time frame is like greased lightning! I especially value the online chat. Their customer service is some of the best I’ve experienced.
Fiona Fieldsend
21:22 06 Jan 22
Absolutely outstanding service level from these guys. I didn’t even buy my Neato from them (Amazon overseas) but they have bent over backwards both times it has needed attention. Very highly recommended. Thank you (and thanks for the socks!)
Alun Davies
22:24 05 Jan 22
I bought the robomate about two years ago after seeing it at the home show. A passerby who saw me watching a demo raved about it and told me he had two: one for upstairs and one for downstairs. I bought one soon afterwards and was really impressed with the service. Not being very techy I asked them to bring one out to me and set it up, which they did. Recently, I had problem (due to poor maintenance) and sought advice which was readily given and fixed the problem. Service and followup has been outstanding and I love my little robot because I hate vacuuming. It gets done when I go out and it does an amazing job. I recommend this without heistation.
Linda Bendikson
23:50 19 Dec 21
We have the T9+ and have found it to be excellent. Allows you to do other jobs while the vacuum works at its own pace. Fantastic service from the Robomate team. I would definitely recommend the whole Robomate experience!!
Grant & Jane Lomas
21:58 19 Dec 21
Excellent personalized service. Highly recommended.
Buddhika Weerasekara
18:46 17 Dec 21
First time customer. Got the ecovac T9+. Chat to the support online found out they offer same day personal delivery in Auckland if I order before midday. If I order after midday it will be delivered the next morning. Thought to myself, this sounds too good to be true lol).Proceed with my order that day. I got a call 45mins before delivery to confirm if the time is suitable for me. Amazing.Delivery was on time. The staff were nice and told me if I need any help setting up just give them a call.On the box there is a large bag labelled “service that knocks your socks off.”, and hand written thank you note and a free pair of socks. Haha what a fantastic experience.Absolutely love a company focus on customer service & experience.Would highly recommend everyone to buy from robomate. It’s great to support NZ local businesses but more so we should support business like this amazing company that going the extra mile to provides top customer service and experience.
Brian Foose
07:52 16 Dec 21
Bought it 4:30pm, delivered at 5:30 same day. If this does not sound like a great customer service, then I dont know what it is.
Chin Liu
03:22 10 Dec 21
Andreas Jorgensen provides best forex/crypto trading account managing service to make big profit, reach him on Whats-App + 12262421287 instagram-tradewithandreas
Katriena Mentoor
23:57 01 Dec 21
We have the Deebot T9+ and it is amazing! The machine vacuums and mops and saves us a huge amount of time each week. The Deebot is very quiet which allows us to work from home with minimal distraction. The Deebot T9+ is very effective with cleaning the floor and picks up cat hair really well.
We highly recommend Robomate NZ, they are amazing to deal with and blow their competitors out of the water with their amazing service.
In a nutshell – Fantastic product and a fantastic team to deal with. You will not be disappointed.
We highly recommend Robomate NZ, they are amazing to deal with and blow their competitors out of the water with their amazing service.
In a nutshell – Fantastic product and a fantastic team to deal with. You will not be disappointed.
JadeandCraig McFadyen
02:36 01 Dec 21
Great people to work with – parts arrived promptly with a little surprise in box! “Kate” (Neato D5) is a must for any busy household!! Thanks Robomate !!
Patricia Whimp
00:36 24 Nov 21
My D5 (Douglas) is fantastic! I can’t tell you how much I love not vaccuuming in the conventional way. Imagine doing the laundry and vaccuuming at the same time! Or just sitting on the couch and watching your robot go by – all you do is lift your feet. Lachlan in Auckland has gone completely above and beyond my expectations in offering guidance, help and after-sales support. I have no hesitation in recommending the D5 to anyone. You won’t believe how much it picks up – even pet hair. And it’s not hard to use – very little technology knowledge required to use the app or it can be used manually just by pressing the start button on the D5. The best birthday present I ever bought myself! You too will give it a name, video it going up and down your floor, then invite your friends over to watch it. Now if it could just make tea as well…….
Rachel Moore
03:24 10 Feb 21
Omg I loveeeee this machine. I won a robot mate vacuum cleaner a month ago and it’s honestly amazing.
The amount of dust and dog hairs it picks up even when I think my carpet is clean is incredible.
If I hadn’t of Won it and saw how much it picks up I would 100% buy one.
Can’t recommend enough . Thankyou again
The amount of dust and dog hairs it picks up even when I think my carpet is clean is incredible.
If I hadn’t of Won it and saw how much it picks up I would 100% buy one.
Can’t recommend enough . Thankyou again
Carly Nitschke
08:11 28 Aug 20
Just an amazing product no more kids fighting over the vacuuming.
It has lazers to map the house out and then you can draw lines where you dont want it to go!!
Set a schedule and forget about vacuuming or even turn it on anywhere via the app.
we couldn’t believe how much dirt and hair it picked up. We have two dogs so plenty of hair.
easy to clean too.
The support with the product is very good too. Both my wife and I have injuries that make vacuuming a dreaded task and the teens fight over who needs to vac, No more as we are so lucky to have this amazing vac. so grateful, thanks the Thompson family.
It has lazers to map the house out and then you can draw lines where you dont want it to go!!
Set a schedule and forget about vacuuming or even turn it on anywhere via the app.
we couldn’t believe how much dirt and hair it picked up. We have two dogs so plenty of hair.
easy to clean too.
The support with the product is very good too. Both my wife and I have injuries that make vacuuming a dreaded task and the teens fight over who needs to vac, No more as we are so lucky to have this amazing vac. so grateful, thanks the Thompson family.
Daniel Thompson
06:16 29 Oct 19
Love my D5 so far!. Does a fantastic job.
Tracy Holden
05:35 10 Sep 19
Excellent technology and great contests, impeccable customer service. Aaron Social Media Influencer
Aaron Terrence William Wells
00:57 17 Jun 19
30 days to play
Don't love it? Send it back for a full refund.
Local Support
Kiwi robot experts. No more international call centres.
Free shipping
Free shipping nationwide on orders over $199.
Buy now, pay later
Short-term finance through GenoaPay or AfterPay, or 18 months interest-free through Q Card.
Why Kiwis love robovacs
Simon and Kristina love their Neato D79 robots but after 5 years decided it was time to upgrade and recently adopted their second Ecovacs T9+. Hear from them why robovacs are now an essential, just like the dishwasher.
Watch exactly how it cleans
Choosing the right robot for your home can be tough. You can watch our own performance test videos on every product to make the choice simple.
Kiwi robot specialists
We're just Kiwis sharing our passion for robots. If you ever need a hand, we're right here for you.
Common questions
Most people actually say their robot cleans better than a traditional vacuum. This is because they usually have a powerful brush and the suction is on the ground (it doesn’t have to go up a hose)!
Actual cleaning performance varies a lot between robots so we have included test-videos on every product page.
It’s very individual to your home. You can enter your homes information on our robot-vacuum page and it will give you a list of great options.
We’ve also included full review videos of each product that show how well they clean in each situation so you can easily compare your options.
Or get in touch! We know all the best robots (inside and out) and make sure you get the best result.
Your first robot may seem like a big decision!
If you aren’t totally happy with your purchase, you have 30 days to return it for a full refund.
Most robot vacuums are very easy to use if you own a smart-phone.
We have included an “ease of use” rating on each product to help if you aren’t confident with tech.
- Navigation
- Cleaning performance
- Features
Features lists can often be more confusing than helpful. Regardless of how powerful the suction is, the robot needs efficient navigation to be reliable.
We’ve only selected the best of the best but there is still quite a difference between robots.
All our robot-vacuums that use LiDAR explore your home on their own and create a map.
Be sure to check out our navigation tests on each product page.
All our robot vacuums will clean your house and return to base automatically.
Things to consider when choosing a robot:
- Auto-emptying stations allow you to be much more hands-off
- AI Object Avoidance helps the robot avoid items on the floor which may get it stuck
- Smarter navigation robots require less room-preparation
Every pet owner needs a robot-vacuum!
You can clean your house every-day, and the different cleaning-style makes them extremely good at picking up hair and fur.
