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New Release
The perfect Kiwi robot mower
We’ve been waiting for 5 years, but we’ve finally found the perfect robot mower for Kiwi lifestyle properties.
The Mammotion Luba features…
- AWD for exceptional traction on steep, slippery conditions.
- Dual cutting decks for double the cutting power on tough grasses.
- Wireless technology – can set-up complicated properties in a fraction of the time.
- Smart mapping with similar features to robot vacuums (no-go zones, zone mapping etc).
With service that knocks your socks off.
30 days to play
Don't love it? Send it back for a full refund.
Local Support
The Kiwi robot experts. No more international call centres.
Buy now, pay later
Get up to 18 months interest-free on Q Card or GEM Visa.
In-Home Support
We can even come to you if you ever need it.*
Official Partners of...
New Zealand's largest robot vacuum range
All our robots come with Robomate's local tech support.
With service that knocks your socks off.
30 days to play
Don't love it? Send it back for a full refund.
Local Support
Kiwi robot experts. No more international call centres.
Buy now, pay later
Get up to 18 months interest-free on Q Card or GEM Visa.
Reviews
Robomate is an awesome business with Excellent Service & Very quick response times!
Jordan Ratcliffe
1700694127
Best service I have experienced in a long time. Great product knowledge, great service, quick delivery… Great price too!
Hanako :3
1698364314
Mammotion Luba 5000 AWD RTK Robotic Lawnmower from RobomateReceived Luba last Thursday. Friday night I unpacked it, assembled the RTK and put it on the roof.I then applied a ceramic coating to Luba (Carpro C Quartz Sic, Same stuff I have on my Tesla, great UV protection and so easy to clean, safe on all types of plastic)Saturday morning put Luba in his dock and went through the binding, wifi connection and firmware update. All worked flawlessly.Then set my charging area and the drove Luba about 30 metres down my drive to my front lawn and mapped it, created a pathway back to the docking station and then asked it to mow.It worked , gain flawlessly.I then added the two lawns on the side of the road and created pathways between them and a pathway back to my main lawn.I changed the with of the tracking so my wheel marks would be the same and have got this nearly right.I sent Luba out the mow the 3 separate areas and you can see the results in the videos. 90 degree cross hatch, looks amazing40mm cut height.On Monday I sent luba out again and set a 45 degree offset, wow looked great as you can see. Luba never missed a beat and completed the areas perfectly.Tried to map a very thin area about 15m long by about 2m wide hard against my house under some young ribbon woods but Luba lost signal and couldn’t map it.Grass struggles to grow there so Im just going to put in a gravel path with some pavers, so no problem.I still have some small areas of lawn around the clothes line and vegetables garden that I am renovating and will map them once done.What an awesome mower, so easy too set up and makes and amazing job of the lawn.If you thinking, is this right for me?, talk to the Robomate team they have been amazing, great communication and very helpful.Cant recommend them highly enough.CheersMontry
Andrew Ericson
1698124666
Great service. We purchased a Ecovacs N8 pro from robomate at a very fair price. After 18 months the unit developed a issue with a faulty sensor. Even though the vacuum was out of warranty robomate had ecovacs send out a brand new unit.Thanks Robomate.
Haydos G
1695258091
We went there last weekend afternoon after we were stuck about what vacuum robot to get to suit our needs. The salesperson (I didn’t get his name unfortunately) patiently had a chat with us for 20 mins and showed us different options that perfectly suited our needs and budget, and showed us the apps as well. They really know their stuff. And also offer 30 day returns if you’re not satisfied with the robot, which I think no other stores do.
Horatiu Petrescu
1694938258
Went above and beyond to help me decide on a robot mower
Joel Herbert
1694472008
Amazing service! Quick delivery, good deals! I wish all online stores were like this one!I placed my order and in 24hs the item was delivered! Totally recommend this store 🙂
Carolina L V (Carol)
1691446972
Fantastic Service. Ryan Stevens was amazing in helping me find the right robot. Highly recommend.
Greg Dickson
1688178705
Fantastic service and great customer service. Very accommodating and easy to deal with.
Pete Deytrikh
1687842531
Great product and fantastic service. Will recommend to anyone looking for a robot vacuum.
Pete Deytrikh
1687842366
I purchased the roborock s6 maxv a while ago through there online store. They said they didn’t have any stock and could give me the roborock s7 (standard model) for the same price. I wanted all the fancy bells and whistles, object avoidance, dual camera, lidar etc which aren’t in the s7 so I said sorry no. The person hunted down probably the last s6 maxv in New Zealand and made me a very happy customer. I wouldn’t expect this to happen every time an item was basically out of stock. But it goes to show the amount of effort they put into ensuring there customers are happy, they communicate very well. The story gets even better, after 6 months, I finally put the box in the bin. And noticed a package taped to the side. There was some robomate socks. So due to my own stupidity, robomate managed to make me a happy customer 6 months later with no purchase. I will no doubt be a returning customer when I need to anything smart robot vacuum relatedSummary:-They will do their best to ensure you get the product that fits your needs.-Outstanding communication-Well informed with robot vacuums-Better customer service than big box retailers.-Free socks
Dean Scratcherd
1674269335
Amazing customer service, thanks so much, Ian! We love our Roborock and can’t think how we ever lived without her. Yes, it is female, no doubt.
Alta Vos
1670882729
Can’t recommend highly enough. Louisa was fantastic when it came to helping us choose our first robot vacuum. The rest of the team were great making sure we were notified asap when our order was in store ready to collect and making sure the process was as smooth as possible.
Song L.
1670877108
Excellent customer service! Even though we had a few issues with our robot journey, everything was resolved quickly and will happily recommend to friends & family. Worth getting in touch if you’re not sure – they know their stuff!
Aimee Harrison
1667947312
Awesome customer service, Louisa and Ian were brilliant, they are both friendly, personal and professional and no doubt passionate about their products.I picked up the Eufy X8Hybrid Robovac as a gift.Its an inspiration to see a progressive growing business look after their customers so well. I Highly Recommend this store for anyone looking for a great deal on a robovac, and outstanding customer satisfaction
Andrew
1667304623
Bought one of the latest roborocks, they were very helpful and informative on what to expect and helped send the parts separately. Even gave us 2 pairs of socks! You guys are great and have been recommending to everyone thanks again
Jordan Cooke
1666829038
The Newmarket store is full of friendly and knowledgeable staff. They assisted with finding the most suitable robot for my needs. Very pleased with the product and my overall experience.
Eugene Low
1665819461
Always great service. Lachlan on Live chat or now as i will call him the robot doctor helped me stop “Dina the vacuum cleaner” going in circles when her got confused. Completely my fault i had forgot one of her sensors. Thanks Again
Anna Skinner
1665452069
Spectacular service. Our first robot wasn’t working for us so they suggested a few tweaks. When the tweaks didn’t fix them problem, they very happily exchanged it for another model. Excellent communication throughout – so glad we bought from these guys.
Kate Jackett
1664185395
There should be a 6 star rating just to accomodate Robomate. Honestly… competitive prices, second-to-none customer services, large variety of products and supporting a friendly local business Look no further!
Martin Ravina
1663796105
It’s not often you get to deal with such wonderful people in business. Louisa, Ian and Lachlan were incredible to deal with, helpful and honest. I would recommend them to anyone!!
Alex Vassilatos
1663646570
so very helpful in sorting out my rogue robo vacuum – the service is a 10 out of 10 for me thanks guys
Andrea Bracey
1663287910
Absolutely awesome customer service, robot was dispatched & delivered in only a couple of days & my husband was rapt with the free sox!! These guys also credited back into my account $70 after robot came on special once it had already been delivered, much appreciated, thankyou!!
J
1662950617
Possibly the best customer service experience we have ever had. We first called the store a week or so before they were even open but Lockland was still happy to help us, spending almost an hour with us. The online chat service was also very responsive and helpful.Highly recommend if looking to buy a robovac!
Mahmoud Mahmoud
1662245607
Just the best customer service. Ian responded to my query on a Sunday, then phoned me when I had more questions, and even price matched! Great advice and service, Sparky our cleaner is up and running. Thank you!
Sarah Whittle
1662239336
Best service EVER! Listen to this:I bought a Roborock S7 about a month ago for a very reasonable (and competitive) price (I love it by the way…cleans my floors when I’m watching TV). Ten days AFTER I received the item, Robomate dropped the price of the item over 200 bucks in order to match a competitors price. When I emailed them about this sudden price change, they actually refunded me the 200 bucks…AFTER I’D ALREADY BOUGHT IT! I mean, come on, that’s pretty unheard customer service. You don’t see this kind of behaviour in businesses much these days. I needed to let people know that it’s still out there. Good on ya Robomate!
Cameron Walton
1660553125
Awesome experience to shop with.On time delivery. AAA+ Support services..Highly recommended
Sudhakar Jha
1659592398
Bought ECOVACS T9 from them. Received very professional service from Lachlan. All questions explained in detail. Great experience and recommended to all.
Leon Wang
1659590524
LOVE my Roborock S7 maxv,the carpet looks so good and the tiles have never looked so clean.The best part is being able to send her off to do a spot clean wherever and whenever I want.Best birthday present ever to myself!
Kirsty Bremner
1659259773
Excellent after sales service when my T9+ got an alternative personality. It was a faulty laser thingy and I got a replacement with no hassle – great service
David Skinner
1659129804
Seriously the best customer service ever!!
Lisa Fort
1658364313
Amazing customer service since first contact. I’ve been using and recommending it to all my friends, who are happy too!I had a small technical problem, and they were so prompt and friendly in resolving the problem with the warranty. Really recommend.
Flavio Stadnik
1658100142
Amazing customer service since first contact. I’ve been using and recommending it to all my friends, who are happy too!
I had a small technical problem, and they were so prompt and friendly in resolving the problem with the warranty. Really recommend.
I had a small technical problem, and they were so prompt and friendly in resolving the problem with the warranty. Really recommend.
Flavio Stadnik
1658100052
Outstanding customer service provided by Lachlan and the team.The original robot we purchased was not suitable for all of the husky hair on our carpet so Lachlan arranged for the return of the robot and sent a different model for us to try out the same day.The roomba S9+ that we finally settled on does an amazing job of picking up all of the husky hair.The return process was super easy and enabled us to find the perfect vacuum. They also offer competitive pricing with the bigger retailers but are significantly easier to deal with.
Jillian Edwards
1657415173
I can’t recommend these guys enough. Excellent service, quick delivery, the communication was great and the after-sale service was awesome. If you’re looking to purchase a robot vacuum, you can’t go wrong with Robomate.
Chris Tarpey
1656373294
Awesome products and customer service, every question I had was answered quickly. My robot vacuum has saved me from my least favourite chore – it’s so smart and my floors have never been cleaner.
Erin Gourley
1654853539
Decided the S7+ was best option for our home, the map & vacuum function clinched the deal. Lousia & Lachlan were amazing to deal with, from the intial enquiry, to finalising the WiFi setup, highly recommend Robomate and definately recommend the Roborock S7 Plus….it evens self empties!!
Mike Gilligan
1652231380
Amazing service, amazing product! Thanks team
kent simmons
1649992482
I am normally a big fan of an alterntive supplier when it comes to techy stuff and been super loyal for yeard, but after dealing with Robomate on 2 diffferent occasions before the purchase, i have to say these guys are amazing, informative, knows what they are doing and more importantly Super Helpful! So now i am going with themEdit: the roborock s7 plus and the team here is so great i just bought another as birthday gift for mum!
Cy
1648685303
10 out of 5 stars!! Have had amazing amazing service from Robomate, from selecting the product to setting it up etc. But the true test of good service is when things don’t go well. The robot vacuum we bought had some issues and we decided to return it. Loisa from Robomate made the return process effortless and the refund came through as soon as they received the product!! I genuinely can’t remember the last time I had such a wonderful retail service experience and would HIGHLY HIGHLY RECOMMEND this kiwi business!!!
Sumaira Franicevic
1647474828
100% recommend these guys, super quick to respond and very quick on the shipping
Corey Davis
1646883503
These guys are the best. Great range of products and so very knowledgeable about them. We figured out that the Roborock S7+ was the one for me and it has worked flawlessly. I am more than happy to recommend this company and product to anyone.
Richard Hensby
1645047686
My S7+ has landed. The unboxing was a delight and loved the Robomate Sox- nice touch.Loving my Robo you Rock.
Carl Rayner
1643859311
Just picked up a new Roborok S7 with the auto-unloading dock. I asked some questions before buying via the live chat on the website. Got immediate response even though it was well after office hours. Lots of advice given before and even during pick up and great pro-active after sales follow up to ensure all is going well.Keep up the great work guys. Really great experience 👍
David Allen
1642675094
Purchased the Roborock s7 plus some months ago and its a real life changer, being lazy and time consuming I would mop the timber floors one a month, now I just turn on the roborock , leave the house and the floor is all sqeaky clean by the time I get home. Im amazed at how well the moping function works. My biggest regret – I didnt purchase it earlier, thanks to Robomate for suggesting this unit. and thanks to Lachlan for the free delivery service.
Ulli Hoppenjans
1642115749
I’ve always thought that a robot vacuum was a bit of a luxury but after having one – I cannot live without them. We have had a different branded one for the past year and recently decided to updgrade. I made contact with Robomate on New Years Eve and they talked me through all the options, patiently listened to my questions, and really listened to what would work for me. On top of that, they dropped the vacuum to my place knowing that I was without a vacuum and had two kids, pets, and it was going to be public holidays so the couriers weren’t running! Amazing service!The vacuum is phenomenal compared to my previous vac that I thought was good. After care follow-up has been great and cannot recommend Robomate or their vacuums enough. If you’re on the fence about a robot vacuum, I would encourage you to get one and these are the guys to deal with! Even my gumpy, reluctant to get a vacuum husband has agreed that the vacuum and the service was great!
Liesje Donkin
1641931983
10/10 customer service and great product. We were very close to purchasing from a larger/ more well known supplier, but the Robomate customer service tops any other online purchase I can think of. Great communication and backup. The T9+ we purchased is a life changer, with young children it deals with all the frequent mess they make.
Tim Martin
1641691980
Simply best purchase I’ve made for my both my well-being and my home! (T9 Deebot). Who knew something could mop & vacuum at the same time?! Genius. The Robomate team are always so friendly, super fast to respond to any queries and the delivery time frame is like greased lightning! I especially value the online chat. Their customer service is some of the best I’ve experienced.
Fiona Fieldsend
1641504151
Absolutely outstanding service level from these guys. I didn’t even buy my Neato from them (Amazon overseas) but they have bent over backwards both times it has needed attention. Very highly recommended. Thank you (and thanks for the socks!)
Alun Davies
1641421486
I bought the robomate about two years ago after seeing it at the home show. A passerby who saw me watching a demo raved about it and told me he had two: one for upstairs and one for downstairs. I bought one soon afterwards and was really impressed with the service. Not being very techy I asked them to bring one out to me and set it up, which they did. Recently, I had problem (due to poor maintenance) and sought advice which was readily given and fixed the problem. Service and followup has been outstanding and I love my little robot because I hate vacuuming. It gets done when I go out and it does an amazing job. I recommend this without heistation.
Linda Bendikson
1639957818
We have the T9+ and have found it to be excellent. Allows you to do other jobs while the vacuum works at its own pace. Fantastic service from the Robomate team. I would definitely recommend the whole Robomate experience!!
Grant & Jane Lomas
1639951115
Excellent personalized service. Highly recommended.
Buddhika Weerasekara
1639766776
First time customer. Got the ecovac T9+. Chat to the support online found out they offer same day personal delivery in Auckland if I order before midday. If I order after midday it will be delivered the next morning. Thought to myself, this sounds too good to be true lol).Proceed with my order that day. I got a call 45mins before delivery to confirm if the time is suitable for me. Amazing.Delivery was on time. The staff were nice and told me if I need any help setting up just give them a call.On the box there is a large bag labelled “service that knocks your socks off.”, and hand written thank you note and a free pair of socks. Haha what a fantastic experience.Absolutely love a company focus on customer service & experience.Would highly recommend everyone to buy from robomate. It’s great to support NZ local businesses but more so we should support business like this amazing company that going the extra mile to provides top customer service and experience.
Brian Foose
1639641174
Great people to work with – parts arrived promptly with a little surprise in box! “Kate” (Neato D5) is a must for any busy household!! Thanks Robomate !!
Patricia Whimp
1637714174
My D5 (Douglas) is fantastic! I can’t tell you how much I love not vaccuuming in the conventional way. Imagine doing the laundry and vaccuuming at the same time! Or just sitting on the couch and watching your robot go by – all you do is lift your feet. Lachlan in Auckland has gone completely above and beyond my expectations in offering guidance, help and after-sales support. I have no hesitation in recommending the D5 to anyone. You won’t believe how much it picks up – even pet hair. And it’s not hard to use – very little technology knowledge required to use the app or it can be used manually just by pressing the start button on the D5. The best birthday present I ever bought myself! You too will give it a name, video it going up and down your floor, then invite your friends over to watch it. Now if it could just make tea as well…….
Rachel Moore
1612927472
Omg I loveeeee this machine. I won a robot mate vacuum cleaner a month ago and it’s honestly amazing.
The amount of dust and dog hairs it picks up even when I think my carpet is clean is incredible.
If I hadn’t of Won it and saw how much it picks up I would 100% buy one.
Can’t recommend enough . Thankyou again
The amount of dust and dog hairs it picks up even when I think my carpet is clean is incredible.
If I hadn’t of Won it and saw how much it picks up I would 100% buy one.
Can’t recommend enough . Thankyou again
Carly Nitschke
1598602315
Love my D5 so far!. Does a fantastic job.
Tracy Holden
1568093728
Excellent technology and great contests, impeccable customer service. Aaron Social Media Influencer
Aaron Terrence William Wells
1560733050
