Support Articles



How to fix lifting mechanism error
Step by step troubleshooting for fixing the lifting mechanism error...
0 min read
Troubleshooting

How to fix cutting motor overload errors
Step by step troubleshooting of motor overload error on a...
0 min read
Troubleshooting

How to tell if your internet is 2.4Ghz or 5Ghz
Most smart-home devices only connect to a 2.4Ghz network,...
3 min read
Troubleshooting


Where should you place for your robot vacuum base station / charging dock?
We often have questions asking “why is my robot spinning...
3 min read

Roborock not auto-emptying dust-bin successfully
If your Roborock vacuum has an auto-empty or Ultra dock...
2 min read

How to delete no-go zones and channels – Mammotion App
Since the launch of the new Mammotion app, it’s not...
1 min read

How to relocate Luba charging dock
If you have moved your Luba’s charging station, or your...
1 min read

How to change the cutting angle – Mammotion Luba app
By default, the Luba robot mower will automatically cut the...
2 min read
