Ecovacs Deebot N20 Pro Plus

NZ$999.00

The Ecovacs N20 Pro Plus is a great value robot vacuum. It is one of the only robots available with an auto-empty station which doesn’t require dust-bags!

Best suited for most large multi-level homes

Cleans up to 300m²

Methodical and accurate navigation

180 minute run-time

Official 24 month warranty

Add to Cart

Up to 18 months interest-free.*

Ecovacs Deebot N20 Pro Plus

NZ$999.00

Add to Cart

Ships on next business day (from Auckland)

The Ecovacs N20 Pro Plus is a great value robot vacuum. It is one of the only robots available with an auto-empty station which doesn’t require dust-bags!

Best suited for most large multi-level homes

Cleans up to 300m²

Methodical and accurate navigation

180 minute run-time

Pay later with up to 18-months interest-free.

Ecovacs Deebot N20 Pro Plus

NZ$999.00

Best Features

What makes this robot special?

BAGLESS auto-empty station

8000pa strong suction

Ecovacs n20 pro plus Vibrating mopping system

IR Obstacle avoidance

Oscillating mop *cannot raise over carpet

LiDAR smart navigation

Compatible with Amazon Alexa and Google Home Assistant

Our Tests

See for yourself how it handles our tough tests.

Carpet

Hard-floors

Navigation 85%

Features 82%

Ease of use 78%

Mopping 90%

We run every robot through objective tests in our lab so you can easily compare performance.

Our View

Unfiltered expert opinion

Written review coming soon!

Like reading? Read our full review

Thoughts.

What we loved.

Things to consider.

Who should use this robot.

Videos

What to expect.

Videos in production. Coming soon!

Gallery

What's in the box?

Specifications

Hover over any spec for more information.

Tap on any spec for more info.

Our promise to you

Kiwi support

When you purchase from Robomate you get an extra level of support from our Kiwi robot specialists.

30 day returns

If you don’t totally love your new robot, you have 30 days to return it for a full refund.

We simply care about our robots more. When you buy from Robomate you get a heap of extra benefits that you can't find anywhere else.

Kiwis love their Robomates

"We are absolutely loving our robo, "Jeeves" as he's better known as. It's just like magic, set him off at night and hey abracadabra first thing in the morning it's clean. Couldn't live without Jeeves!"

Fiona

Hamilton

"Kudos to the developers of the hardware and software for creating this clever and awesome technology. Robbie is doing a great job!"

Thomas

Acoustix Hearing Technologies

"“Rosie” found her way around our house and we found what I thought was a clean house was a little embarrassing how much she managed to find, so much more dust. Our house is quite big so we bought “Freddie” to join the family."

Elizabeth

Dunedin

Reviews (Google & Facebook)

5.0

Reviews (Google & Facebook)

5.0

review us on See all reviews

martin schiebel

1731699293

The Team at Robomate can only be described as amazing. I have bought two vacuum cleaners and a Luba 10,000 from them. The robots are amazing and live up to all expectations and more ,saving me approximately three hours a week. The house is always clean and my lawns look like a golf green. When I had some issues with my mower, they promptly sorted it out, their aftermarket service is tops.Dan and all the staff are friendly and helpful. I’d give them 8 stars if it was possible. I’d highly recommend the product you don’t need to look anywhere else buying a robotic mower .This is the best.Martin

Tracey Karaka

1731050573

Customer service is so good, and they are really friendly and helpful. I’m not tech savvy and with their help I have learned a lot. We really enjoy our robot mower

Alistair Montgomerie

1730945652

I replaced a big zero turn John Deere 445 ride-on mower with a Mammotion Luba 5000 to mow my 2 hectare lawn. The lawn is steep with an irregular shape and lots of obstacles including trees and rabbit holes. The initial mow was overgrown and very wet. I didn’t expect it to cope with the first mow but it did brilliantly. Now I have the mower on a regular schedule and I’m free to do other things. It’s quiet, it mows sodden lawns that the ride-on couldn’t access, it’s way cheaper than the ride-on, it’s fueled by electricity not petrol, and it is safe on the steep slopes. Robomate was excellent to deal with. Highly recommend this product from this company.

Laszlo Katona

1725867863

I got the luba 2 3000 version, I’m so happy about it.It’s game changing product. Easy set up, and doing an awesome job.Ditch the ride on get a luba. 😁

Roger Laxon

1725863471

Excellent service. I have bought 3 robot mowers from them with another on order. One needed a replacement part. I shipped it on the Monday and it was back running on the Friday. Great company and highly recommended.

Simon Owen

1725497168

Changed my life – for the better. Love it. Professional cut and frees up a huge amount of time to live. Robomate guys very helpful and honest.

Abby’s Healing Haven

1725340040

I bought a Mi Robovac Mop P november 2021. It’s sept 2023 ad i’m back to the robovac website to replace the brush and filter at very reasonable price. I LOVE this robot vacuum/mop which i use in the bathrooms and on the hard floors regularly. It’s always given me an easy time, doing the cleaning while I do something else. The service from the people on the phone is great as well, when I couldnt find what I wanted I got the best help. I highly recommend this company and can not fault the robo vac/mop I got from them.

Bob Daw

1725253470

I am extremely happy with my Neato vacum. When going through the details of building I looked at many options including a central vac system. I am so please I went with the Neato Robot. All I have to do is get my phone out and tap on start.Usually do that when we go out and come home to a clean floor and the mapping system shows you the whole house is done.My robot has been doing its job for just over 5 years without a problem.I would not hesitate to do the same again.RegardsBob

Damon Rutherford

1723426742

Just bought a Luba2 from Robomate and its an amazing machine. We are on the hill with steep slopes and it handles them with ease. Special thanks to Ryan who gave A++ service to help me return a couple of items. Awesome company to deal with and the Luba mower is amazing.

Scott Moir

1722572224

The team and products are amazing! I have the Robot lawnmower and it is the best purchase I have ever made! Buy from Robomate and you wont be disappointed – they are the best of them all.

Mark Smith

1722556093

Robomate is simply outstanding! They’ve supplied me with both the Mammotion Luba 1 5000 and the Luba 2 5000 mowers. (I upgrade my mower like I do my iPhone; if it’s new, I want it.) Their after-sales service is second to none, and in my opinion, the Luba is the best robot mower in the world.

Geoff Stephens

1722150297

Hands down one of the best, if not THE best, customer experiences I’ve ever had. The team are super helpful, really approachable, and full of knowledge – which they deliver in a super understandable way.I ordered online, but chose to collect in-store, which was ideal to meet the team. Not necessary at all, but I’m fortunate that I work not far from the team.Without hesitation I can recommend the Robomate team. The customers service standards they deliver and values they carry as a team really are a please to experience.Lastly, the Luba itself is NEXT LEVEL! This has to be one of the best autonomous solutions I’ve seen. It works seamlessly, with a straightforward setup process and then basically manages itself! Our lawn has never looked better.Sorry, long review but seriously… Don’t hesitate, the team simply want you to have one of the best GPS lawnmowers with the best customer experience possible.No I’m not a brand ambassador/employee/referral partner or anything else. I paid, like you should! It is 100% the best investment I’ve made for a very long time.

Alex Standfield

1718322478

Just wanted to give a shout out to the guys at Robomate Auckland, they are awesome!i had a problem with my Luba a few weeks ago, i contacted the service department, they went through some checks with me, and then said they needed to see the Luba 5000 in the workshop.less than 3 days later, they had the machine fixed and ready for pick up.they ended up changing the right side motor / rotorall under warranty, and with great turn around times.so glad to have that kind of service.Alex standfield

Trelise Wattam

1716367562

The team are absolutely awesome, came out to my property and helped me with some user errors I was having. Spent time to guide me through how to get the best out of my mower. It’s going better than it ever has since their visit. Very impressed

Campbell Easton

1714728799

I bought a Luba 5000. Love the product and also the great service from the Robomate guys. The unit actually turned up with a broken rear axle (freight damage), the Robomate team were great to deal with and it’s been running great now for a couple of months. Highly recommended!

Rose Craigie

1713309520

Robomate’s service was exceptional during our Luba mower purchase. I really appreciated Robomate’s detailed videos that made install and setup easy.The Luba has been a quiet, efficient marvel, mowing at night without disturbing anyone. Four months in, we’re impressed with its discreet clipping disposal and overall performance. The app could be smoother, but it’s a minor point. We’re very happy with our Luba and Robomate’s excellent service.

kent simmons

1712725722

Amazing service, amazing product! Thanks team

Axel Scheffel

1712007074

Im surprised I haven’t written a review as yet. I was one of the first to get my Mammotion Luba. The video review that was done was very impressive . But it was the phone calls to Lachlan to find out more that really sold me on the Mower. The team at Robomate have been nothing short of amazing, from customer service to product knowledge. Look forward to my next tech purchase from you guys!!!Thank you!

Kay Mcgillivray

1709965289

Love my Vacuum,Roborock S7 plus, “Marge”The Best Vacuum cleaner, its really value for moneyTop quality service, fast and friendly, nothing is a problem

Ruth

1707170068

We recently purchased a Luba 5000 lawnmower. It is a fantastic investment and we wouldn’t be without it. Our lawns look neat and tidy and it is a huge time saver.We are very impressed with the AWD capability on the steeper part of our lawns. It is no problem for the mower. The wireless GPS system makes it more versatile.Ian and Ryan were excellent to deal, very professional and we highly recommend the company and their product and service.

Will McGaveston

1706586611

Lachlan and the team at Robomate are excellent to deal with, they give brilliant service and put customer satisfaction first – a trusted supplier, I’d highly recommend.

Nick Buxeda

1706508380

Our Luba 5000 had a “near death” experience when a friend backed over him. Took him to the boys at Robomate and he was back in days. Thanks for the fast turnaround guys and a bit of extra tech support while I was there.Super impressed with the robotic mower. Better than I had expected.

Mike & Ange Hide

1706252701

It started well, until our first unit continuously caused issues and eventually haemorrhaged itself after about 3 months. To robomates credit, their service was great in replacing the unit. Unfortunately the second unit is just as bad as the first and we spend more time dealing with it’s issues than we ever did vacuuming.I eventually ran out of patience with it and asked for it to be refunded. The response was that the trial had expired and they were unable to take it back, which is not true and we had every right to request a refund, but i couldn’t be bothered arguing it.That was months ago, and it’s just thrown another tanty with numerous errors that wont clear, so hence the review. I hate this thing with a passion, and we normally vacuum ourselves as it’s not worth the frustration and time of the robot. Save yourself the time and money … just do the vacuuming yourself.

Jeffrey Wearmouth

1706215923

I own a Luba 5000 robot lawnmower which sadly encountered a car while on the job and got a broken rear axle. You guys at Robomate were very responsive with comms, had the part in and turned the repair job around in a couple of days. The mower is back on the job, many thanks, really appreciate the prompt service!

Boris Khasanov

1703911148

Purchased a robot vacuum cleaner with peace of mind thanks to the game changing 30days returns policy

Belinda

1702463135

Amazing mower and quality, easy to set up with the GPS function ( noBoundary wires required) our lawn looks have never looked so good!, the straight lines it mows makes for a professional finish, we couldn’t recommend this mower more highly, we are the envy of the neighbourhood 😆 definitely the best robot mower in the market!!

Jordan Ratcliffe

1700694127

Robomate is an awesome business with Excellent Service & Very quick response times!

Hanako :3

1698364314

Best service I have experienced in a long time. Great product knowledge, great service, quick delivery… Great price too!

Andrew Ericson

1698124666

Mammotion Luba 5000 AWD RTK Robotic Lawnmower from RobomateReceived Luba last Thursday. Friday night I unpacked it, assembled the RTK and put it on the roof.I then applied a ceramic coating to Luba (Carpro C Quartz Sic, Same stuff I have on my Tesla, great UV protection and so easy to clean, safe on all types of plastic)Saturday morning put Luba in his dock and went through the binding, wifi connection and firmware update. All worked flawlessly.Then set my charging area and the drove Luba about 30 metres down my drive to my front lawn and mapped it, created a pathway back to the docking station and then asked it to mow.It worked , gain flawlessly.I then added the two lawns on the side of the road and created pathways between them and a pathway back to my main lawn.I changed the with of the tracking so my wheel marks would be the same and have got this nearly right.I sent Luba out the mow the 3 separate areas and you can see the results in the videos. 90 degree cross hatch, looks amazing40mm cut height.On Monday I sent luba out again and set a 45 degree offset, wow looked great as you can see. Luba never missed a beat and completed the areas perfectly.Tried to map a very thin area about 15m long by about 2m wide hard against my house under some young ribbon woods but Luba lost signal and couldn’t map it.Grass struggles to grow there so Im just going to put in a gravel path with some pavers, so no problem.I still have some small areas of lawn around the clothes line and vegetables garden that I am renovating and will map them once done.What an awesome mower, so easy too set up and makes and amazing job of the lawn.If you thinking, is this right for me?, talk to the Robomate team they have been amazing, great communication and very helpful.Cant recommend them highly enough.CheersMontry

Haydos G

1695258091

Great service. We purchased a Ecovacs N8 pro from robomate at a very fair price. After 18 months the unit developed a issue with a faulty sensor. Even though the vacuum was out of warranty robomate had ecovacs send out a brand new unit.Thanks Robomate.

Horatiu Petrescu

1694938258

We went there last weekend afternoon after we were stuck about what vacuum robot to get to suit our needs. The salesperson (I didn’t get his name unfortunately) patiently had a chat with us for 20 mins and showed us different options that perfectly suited our needs and budget, and showed us the apps as well. They really know their stuff. And also offer 30 day returns if you’re not satisfied with the robot, which I think no other stores do.

Joel Herbert

1694472008

Went above and beyond to help me decide on a robot mower

Carolina L V (Carol)

1691446972

Amazing service! Quick delivery, good deals! I wish all online stores were like this one!I placed my order and in 24hs the item was delivered! Totally recommend this store :)

Greg Dickson

1688178705

Fantastic Service. Ryan Stevens was amazing in helping me find the right robot. Highly recommend.

Pete Deytrikh

1687842531

Fantastic service and great customer service. Very accommodating and easy to deal with.

Jocelyn Johnstone

1678150772

I purchased a roborock 7 plus about 10 months ago after researching and reading reviews.My recommendation is DONT BUY IT! It has no sensor in the dust bin so I have to supervise it to empty it every 20 minutes despite having a dock which is meant to fulfill this role.I spend more time cleaning the robot to remove dust and debri than it would take to manually vacuum.A huge disappointment and waste of money. It cost $1300 plus!. The top of the range at that time.

Dean Scratcherd

1674269335

I purchased the roborock s6 maxv a while ago through there online store. They said they didn’t have any stock and could give me the roborock s7 (standard model) for the same price. I wanted all the fancy bells and whistles, object avoidance, dual camera, lidar etc which aren’t in the s7 so I said sorry no. The person hunted down probably the last s6 maxv in New Zealand and made me a very happy customer. I wouldn’t expect this to happen every time an item was basically out of stock. But it goes to show the amount of effort they put into ensuring there customers are happy, they communicate very well. The story gets even better, after 6 months, I finally put the box in the bin. And noticed a package taped to the side. There was some robomate socks. So due to my own stupidity, robomate managed to make me a happy customer 6 months later with no purchase. I will no doubt be a returning customer when I need to anything smart robot vacuum relatedSummary:-They will do their best to ensure you get the product that fits your needs.-Outstanding communication-Well informed with robot vacuums-Better customer service than big box retailers.-Free socks

Alta Vos

1670882729

Amazing customer service, thanks so much, Ian! We love our Roborock and can’t think how we ever lived without her. Yes, it is female, no doubt.

Song L.

1670877108

Can’t recommend highly enough. Louisa was fantastic when it came to helping us choose our first robot vacuum. The rest of the team were great making sure we were notified asap when our order was in store ready to collect and making sure the process was as smooth as possible.

Aimee Harrison

1667947312

Excellent customer service! Even though we had a few issues with our robot journey, everything was resolved quickly and will happily recommend to friends & family. Worth getting in touch if you’re not sure – they know their stuff!

Andrew

1667304623

Awesome customer service, Louisa and Ian were brilliant, they are both friendly, personal and professional and no doubt passionate about their products.I picked up the Eufy X8Hybrid Robovac as a gift.Its an inspiration to see a progressive growing business look after their customers so well. I Highly Recommend this store for anyone looking for a great deal on a robovac, and outstanding customer satisfaction

Jordan Cooke

1666829038

Bought one of the latest roborocks, they were very helpful and informative on what to expect and helped send the parts separately. Even gave us 2 pairs of socks! You guys are great and have been recommending to everyone thanks again

Eugene

1665819461

The Newmarket store is full of friendly and knowledgeable staff. They assisted with finding the most suitable robot for my needs. Very pleased with the product and my overall experience.

Anna Skinner

1665452069

Always great service. Lachlan on Live chat or now as i will call him the robot doctor helped me stop “Dina the vacuum cleaner” going in circles when her got confused. Completely my fault i had forgot one of her sensors. Thanks Again

Kate Jackett

1664185395

Spectacular service. Our first robot wasn’t working for us so they suggested a few tweaks. When the tweaks didn’t fix them problem, they very happily exchanged it for another model. Excellent communication throughout – so glad we bought from these guys.

Martin Ravina

1663796105

There should be a 6 star rating just to accomodate Robomate. Honestly… competitive prices, second-to-none customer services, large variety of products and supporting a friendly local business Look no further!

Alex Vassilatos

1663646570

It’s not often you get to deal with such wonderful people in business. Louisa, Ian and Lachlan were incredible to deal with, helpful and honest. I would recommend them to anyone!!

DJH

1662950617

Absolutely awesome customer service, robot was dispatched & delivered in only a couple of days & my husband was rapt with the free sox!! These guys also credited back into my account $70 after robot came on special once it had already been delivered, much appreciated, thankyou!!

Mahmoud Mahmoud

1662245607

Possibly the best customer service experience we have ever had. We first called the store a week or so before they were even open but Lockland was still happy to help us, spending almost an hour with us. The online chat service was also very responsive and helpful.Highly recommend if looking to buy a robovac!

My Cart

Ecovacs Deebot N20 Pro Plus

Up to 18 months interest-free.*

Ecovacs Deebot N20 Pro Plus

Ecovacs Deebot N20 Pro Plus

Best Features

What makes this robot special?

Our Tests

See for yourself how it handles our tough tests.

We run every robot through objective tests in our lab so you can easily compare performance.

Our View

Unfiltered expert opinion

Videos

What to expect.

Gallery

What's in the box?

Specifications

Hover over any spec for more information.

Tap on any spec for more info.

Our promise to you

Kiwi support

30 day returns

Kiwis love their Robomates

Subscribe to RobomateTV

Policies

be a mate and get social