• Best Local Support
    Talk to the Kiwi robot experts in 10 locations, 7 days a week.
  • 30 days to play
    Don't love it? Send any robot back for a full refund within the first 30 days.*
  • Fast, free shipping
    Shipped from a number of warehouses within New Zealand.
  • Buy now, pay later
    Get up to 18 months interest-free on GEM Visa.

Cleaner floors without the effort.

  • Why we chose Narwal

    We've worked with most brands and built a large portion of the robot vacuum market in New Zealand, however over time it became difficult to support other peoples products to the standards we set.

  • What do you get?

    It's not just about the best performance - a robot lives in your home for years to come. If you buy a Narwal from Robomate, you get our famous after-sales service and access to our huge network across New Zealand for faster service and reliable repairs.

  • Who is Narwal?

    Narwal is a multi-billion dollar company that exclusively specialises in smart cleaners. They have over 2,000 engineers and developers working on just a few products, which is why their products excel and has a number of industry-leading innovations.

Will it fall down the stairs?

No! All our robots will automatically detect any drop that is big enough to hurt it and will not fall.

How do I set it up?

It's very easy as it does most of the set-up itself. You need to download the app and follow the prompts on the screen to connect your robot. Once the robot is linked to your account, you simply press a button and the robot will create an accurate map of your home on its own.

Warranty and support

If you buy a Narwal robot, you will exclusively get Robomate's famous tech support and after-sales service. We do everything in-house, in New Zealand, for the fastest resolutions to any issues possible.

What accessories and on-going costs are there?

It depends from each robot, however in general you will need to replace roller brushes, mopping pads, and filters every few months. In general, budget an extra $80-$120 per year for these parts.

Can it clean pet-hair?

Narwal's amazing at cleaning pet hair, and it's not just about suction. It has a bristled roller brush which excels at pulling up pet hair... and none of it will get tangled around the brush, thanks to the self-cleaning function.

Can it detect pet waste?

Most Narwal robots have advanced sensors to detect pet messes and avoid them.

Absolutely no robot is 100% reliable for avoiding these gross situations, however many reviewers rate Narwal as the best of the best in this regard.

How well will it clean compared with a handheld?

It varies from model to model, however modern robot vacuums often clean as well or better than a human would.

The suction is close to the ground so it doesn't have to suck up a long tube, and the roller brush mechanism is very powerful.