‘Reboot me’

Unfortunately you will need to call customer support if this is not resolved by restarting the robot.  

To restart the robot:

  1. Take the robot off the charge base.
  2. Press and hold the Start Button for 10 seconds. The robot will turn off.
  3. Press the Start Button again to turn the robot back on. Wait for the beeping sound to confirm the robot finished the reboot sequence.
  4. After reboot, the robot should be able to function normally.