Neato app & integrations2020-09-08T18:12:32+12:00

Integrate your mate into your lifestyle.

Setting up your robot

Setting up your Neato robot Welcome to the Robomate family! Before we get started, there are a few things it's important to know: We're here to support you should you ever need it. To some people, robots [...]

Connecting to WiFi (& troubleshooting)

Connecting your Neato to WiFi This guide assumes you already have the Neato app installed, have an account and are trying to reconnect or troubleshoot the WiFi connection.  If this is your first time set-up, we suggest you [...]

Updating your robomate

Update your robot. It's important to keep the software up-to-date on your Neato robot to have the best performance.  When new, your robot may need updating to access all features. 1. Place your robot on [...]

No-Go lines

Setting up "Virtual no-go lines" This guide assumes you have your Neato robot up-to-date and connected to the Neato app.  If you can't see any of the options below in your app ensure that the robot is up [...]

Robot keeps disconnecting from WiFi

My robot keeps disconnecting from WiFi! If your Neato Robot is continually dropping from your home Wi-Fi network it may be an indicator that your Wi-Fi router is not broadcasting a strong enough Wi-Fi [...]