Robomate values our customers and respects their right to privacy. We take due measures to protect our customers privacy; our website is encrypted through a Secure Sockets Layer protocol and we only retain Personal Information that is relevant to conducting our business and providing you with the best possible customer service.
We may collect some personal information such as:
- Phone number
- Email Address
- Details regarding your past transaction and Robomate browsing history with us
- History of interactions via phone, email or any other medium
- Other information you provide to us that may be relevant to conducting our business.
You may request details on what personal information we hold about you, and request that we delete that information by going through our usual contact channels.
Robomate will only use any information collected if it is relevant for conducting business. This personal information will only be disclosed to our staff, contractors, selected third parties or partners if it is relevant to conducting business. It may be necessary to disclose Personal Information to third-parties; for example Courier Companies, IT service providers, software providers such as CRM and accounting etc. Your Personal information may also be used for user experience optimisation and marketing purposes; to provide you with a more personalised experience.